What is your payment policy?
A 50% non-refundable deposit is required to reserve your order and date; the remaining 50% is due 7 days prior to your event. Your order is not confirmed until we have received your signed contract and 50% non-refundable deposit. Payments can be made by cash or credit card. Any orders placed with less than 14 days notice require payment in full by cash or credit card at the time order and are non-refundable.
Do you take last minute orders?
We definitely attempt to accommodate last minute requests if our schedule allows. However, we recommend booking your cookies/treats as early as possible as our dates fill up fast. If your date is booked and you still want cookies we may be able to fit you in a different week and you can freeze the cookies until your event. So please do not hesitate to inquire.
May I pick up my order?
All of the orders are picked up from my home in South Scottsdale. Delivery pricing is based on location.
*Note: Sweets by AmyLew is not responsible for damages to an order once it has left our shop. Repairs will be subject to additional fees on a case-by-case basis.
Do you ship?
Currently at this time due to state regulation we are unable to ship. We do have other options for shipping so do not hesitate to email.
Do you give discounts for large orders?
At this time, no. We are a 1-person bake shop. Homemade cookies are not subject to economies of scale. We are happy to work with all budgets and would be happy to find a way to accommodate.
How long do decorated cookies last?
We want you to have the most fresh and delicious cookies possible, we recommend that if cookies are not going to be eaten within 3 days to store them in an airtight container at room temp, away from the sun (sunlight makes colors fade). We recommend not leaving them out for longer than two weeks. They do however freeze very well. Place sealed cookies in an airtight container, freeze, and they will keep for up to six months. When ready to eat, bring the container to room temperature prior to serving to avoid condensation ruining the icing. Sugar cookies are very shelf stable. How ever the longer you leave them sitting out at room temp. the drier and less tasty they will be. They are still safe to eat.
Where are you located?
Sweets by AmyLew is a home-based business licensed by the State of Arizona and multiple cities in Maricopa County and holds permits through the Arizona Department of Health Services. Sweets by AmyLew also maintains a current food handler’s card issued by Maricopa County and is insured. Documentation provided to event venues upon request.
How do you address food allergies?
All sweet treats are made in a kitchen that uses products that may contain or come in contact with milk, wheat, nuts, soy or other potential food allergens. Please notify us of any allergens and we will try to accommodate . It is the customer’s responsibility to notify event guests and any other necessary parties of this risk.